AccuroAI ("AccuroAI", "we", "us") provides an enterprise AI security and governance platform. This policy explains what information we collect when you visit our website or use our services, and how we use and protect that information.
Information you give us — name, work email, company, role, and anything else you submit through our forms (book demo, assessment, contact).
Information we collect automatically — IP address, browser type, device type, referring URL, and pages visited. We use first-party cookies and a small number of audit-grade third-party analytics tools.
Information from your use of the product — administrative events, configuration changes, and the content you choose to send through AccuroAI for inspection. Customer prompt content is processed under the data-processing terms of your subscription agreement.
To provide and operate the service, including responding to support requests and sending essential service communications.
To improve product reliability, diagnose issues, and measure aggregate platform usage.
To send marketing emails you have explicitly opted into. You can unsubscribe at any time.
To meet legal, regulatory, audit, and security obligations.
We do not sell personal information.
We do not use customer prompt or response content to train our models.
We do not use customer prompt or response content for any purpose outside the contracted service.
We share information with sub-processors that operate on our behalf (cloud infrastructure, observability, payment processing). The current list is published on our Trust Center.
We share information when legally required, but always pursue the narrowest disclosure available and notify you when permitted.
We may share information in connection with a corporate transaction (merger, acquisition, financing). We will notify you if such a transaction would change how we handle your information.
Depending on where you live, you have rights to access, correct, delete, restrict, or port your personal information. To exercise any of these rights, email privacy@accuroai.co.
EEA / UK residents: we rely on legitimate interest, contract performance, and consent (for marketing) as our lawful bases under GDPR.
California residents: you have the rights described in the CCPA / CPRA. We do not "sell" or "share" personal information as defined by those laws.
We retain personal information only as long as needed for the purposes above and to satisfy legal obligations. Customer-content retention is governed by your subscription agreement.
Information may be processed in jurisdictions other than your own. Where required, we use Standard Contractual Clauses and the UK IDTA to protect cross-border transfers.
We implement administrative, technical, and physical safeguards commensurate with the sensitivity of the data. Detail at /security and on our Trust Center.
We will post material changes here and, where appropriate, notify subscribers by email. Continued use of the service after a change constitutes acceptance of the updated terms.
Questions about this policy? Email privacy@accuroai.co. To exercise data-subject rights, use the same address with "DSR Request" in the subject line.